Key Customer Data Intern (Customer Services) (2295)
Please note that all Internships advertised are only open to undergraduates who undertake a work placement for a minimum of 6 months or up to 12 months as part of their degree course. If you do not fall in this category, please do not apply.
The overall purpose of the job is to audit key customer data and administration processes for the After Sales Team. This is to enable the team to conform to contractual obligations with Housing associations through the provision of Product Registration and key Service reports
Worcester, Bosch Group is a leading manufacturer of sustainable high efficiency heating and hot water solutions for the home. Our extensive product range includes; gas-fired, oil-fired and LPG central heating boilers, heating controls as well as renewable energy technology - Greenskies solar water heating and Greenstore ground source heat pumps. The extensive Greenstar range of SEDBUK A rated condensing gas and oil-fired boilers are available in system, regular and combination models so whatever your heating and hot water requirements, Worcester has the solution.
Role Responsibilities:
- Take responsibility for the admin process of product guarantee registrations assigned to Housing Associations
- Complete quality audits of new customer records created that are assigned to a Housing Association and Accredited installer
- Provide accurate guarantee reports for Housing Association as requested by the sales team
- Assist the Resource and Project Manager with the production of Housing Association service performance reports
- Complete and audit of existing customer records assigned to a Housing Association, and complete corrective measures to inaccurate data
The Person:
- Computer literate with a good knowledge of the Microsoft packages including Word, Excel & Outlook
- Good attention to detail, decision making and problem solving skills
- Ability to communicate confidently with personnel from all levels of the business
- Able to use own initiative with the ability to work on their own as well as part of a team
- Able to present themselves well when communicating with customers and suppliers
- Flexibility of approach towards working hours
Please note that all Internships advertised are only open to undergraduates who undertake a work placement for a minimum of 6 months or up to 12 months as part of their degree course. If you do not fall in this category, please do not apply.
Make it happen. Apply now.
Apply online (attaching a covering letter and your CV as one document) at:
http://www.careerswithworcester-bosch.co.uk/jobs/vacancies.aspx